We are committed to providing top-quality customer service and stand behind the quality of our products. Our HVAC boxes are backed by a lifetime corrosion-free guarantee and include a two-year warranty on internal components. All other parts available on shorelinetruckparts.com come with a one-year warranty.
We provide coverage for reasonable labor fees associated with the repair or replacement of defective products under the following conditions:
- The defect must be reported to Shoreline Truck Parts within the warranty period.
- Customers must notify us and receive authorization from Shoreline Truck Parts before any repairs or replacements are initiated.
- Shoreline Truck Parts will supply the required parts for warranty repairs when applicable. Parts purchased from other sources will not be reimbursed or covered under this warranty.
- Labor fees incurred without prior approval from Shoreline Truck Parts will not be reimbursed or covered under this warranty.
To initiate a warranty claim call (616) 834-1503 ext 1. Otherwise, click the link below to fill out claim form. We’re here to help and will work with you to resolve any issues promptly. Thank you for being a valued customer!